Dear Campers,
Booking will open in late February/early March.
Collect Your Pre booking information
To avoid disappointment at a later date (making amendements to the booking) we stronglly recommend that you gather the following information prior to booking:
A) Number and type of accomodation.
B) An accurate summary of your campsite party; this needs to include all anticipated attendees. If bringing a youth group, we understand that names will not be final, but a realistic attendee count is important. Names can be changed prior to camp.
Please ensure that you book the CORRECT week. You will be amazed how many chose the default Week 1 when they want to come in Week 3.
If you anticipate bringing a group of friends or a church group, then please email Bookings@crosthwaitecamp.org.uk with the group name e.g. “St Pauls – Town name” so that an individual group can be pre- created. Include the town, as there are many churches with the same name across the country.
Bookings
A Bookee will need to firstly confirm that they have a valid email, via a code that the system will issue to the originating email.
The Bookee will be able to make bookings for their family , friends or group. They will be able to complete and submit the booking.
The booking team will then review the booking and may approve, query, or reject the booking as appropriate.
Due to delays with planning permision, you may receive a confirmation of a provisional booking, pending planning permision. Provsional bookings may be cancelled if the planning application is rejected. Payment will not be requsted until planning permission has been approved.
Once planning permision is granted, responses will be a fully confimed booking and an associated invoice.
Confirmations will be sent by the system at all stages.
Upon full approval of a booking a payment link will be issued.
Payments
A payment link will be only Valid for 7 days. The Bookee must pay for their booking within 7 days of an approved link being issued.
Daily system reminders will be sent to the bookee counting down from Day 7 to Day 1 with requests for payment.
If NO payment is made by day ZERO, the booking will be cancelled and the Bookee shall forfeight the booking.
Payments shall be Via SUMUP and NOT Paypal. This should aid the payment gateway process.
Queries and Telephone transactions
No bookings or payments can be taken by phone. All booking queries must be emailed to the bookings secretary at
Bookings@crosthwaitecamp.org.uk
Please remember that we are a volunteer team and are NOT paid to run the camp